Review • Measure • Benchmark

Environnemental Performance

Indiko Environmental Performance is a participative, free and anonymous sector-level benchmarking tool featuring simple and relevant environmental indicators to help organizations define their objectives for their waste, water and energy consumption, air treatment, biodiversity and environmental management.

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Indiko Customer Experience is a bespoke study service that provides organizations with a clearer insight into every facet of the customer experience by focusing on the major emotional aspect that customers feel before, during and after their purchase. It is an effective tool for defining or redefining a strategy and offering customers a a differentiating and value-added experience.Customer experience



AFNOR Group has carved its position as a true laboratory for raising organizational performance. New AFNOR Indiko surveys will soon be created for all organizations looking for insights and solutions for improving their competitive advantage. Are there any surveys that you would like to see? We are waiting to hear and analyze your suggestions!

Indicators and custom surveys to help you compare

Identifying the relevant indicators is a prerequisite for improving your organization’s performance. If these are inadequate, incomplete or unnecessarily complex, you will find it hard to position yourself, to progress and therefore to communicate. The Indiko AFNOR range avoids all these pitfalls by proposing meaningful key performance indicators. Relevant benchmarking options are recommended so that you can compare different sites or rate your organization against your peers, enabling you to improve and determine your areas for improvement while also benefiting from out-of-the-box reporting solutions.
Our online indicator platform, based on themed questionnaires and custom quantitative surveys, delivers robust solutions to help you meet your objectives or (re)model your strategy, whether you operate in the public or private sector.


“Look no further appropriate indicators to compare with other, we have found it for you.”